How CSaaS works

A subscription shaped around your business.

CSaaS means Custom Software as a Service. We build and support an application tailored to your business through a subscription. Its scope can cover a focused workflow or wider organisational needs, and develop as those needs change.

01

Tell us about your business

We start with how you work today and what you would like to improve. You do not need a technical plan. A task that takes too long, a spreadsheet that has become difficult to manage or an idea you want to explore is enough to begin.

What we work through together

  • Talk through your current process
  • Identify who will use the application
  • Choose the problem to tackle first
02

Agree on the right scope

Together, we consider your priorities, the teams involved and any existing systems the application needs to work with. We agree on the scope, the subscription and what support is included, whether the project serves one team or several departments.

What we work through together

  • Define the first version
  • Discuss the subscription and support
  • Agree on the next steps
03

Build and try it together

We use our existing software foundation to build your application, then tailor it to your process. You get to try it and give feedback as it takes shape. This helps us check that it works for the people who will use it.

What we work through together

  • Review the application as it develops
  • Try it with everyday tasks
  • Refine it before you start using it
04

Start using your application

Once the first version is ready, we help you get familiar with it. You can begin using it in your business and see where it makes a difference. Your subscription keeps our work together going as questions and new needs come up.

What we work through together

  • Get familiar with the application
  • Put it to use in your business
  • Discuss feedback from your team
05

Expand when you need more

You might later need another workflow, a customer portal or a connection to an existing tool. We discuss what that would involve and how it would affect your subscription before agreeing on the next stage.

What we work through together

  • Review what you need next
  • Discuss the scope and subscription change
  • Build on the application you already have

How we keep development practical

We build on software components we can reuse, so we can spend more time on what is specific to your business. This helps keep development affordable without limiting the application to a particular company size. We agree on the scope your business needs and discuss further changes as they arise.

Ready to start?

Ready to turn your workflow into software that fits?

Tell us what you are trying to improve. We will help you explore what a focused first version could look like.

Talk to us

Start with a focused version and expand when it makes sense.